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Please rate each of the elements below on a scale of 1-10.
(1 = unacceptable, 5 = satisfactory, 10 = excellent)

* Courtesy, professionalism, and ease of business with our service staff.

* Service technician's knowledge of the product.

* Timely resolution to correct your service issue.

* Overall service experience.

* Did your technician call you 1 hour after you placed the call?

* Did your technician arrive when he/she said they would?

* Did your technician explain what the problem was?

* Did your technician follow through on their commitments?

* Would you recommend our company to a friend?

* Would you like to be contacted to discuss this survey?

* How would you like to be contacted?
Contact Information
Company Name:
Your Name:
Title:
Email
Phone Number:

Any Additional Comments:
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Thank you for your time we appreciate your feedback!